Frequently asked Questions

How do I register for an account?

I was already a customer in the old shop. Can I log in with my old login details?

How do I log in to my account?

Can my account have multiple users, or can a customer/company create multiple accounts?

How to deactivate my account?

What does the status "available within approx. 3 weeks" mean for my order and delivery?

Are my personal discounts taken into account in the online shop?

I cannot find the article I am looking for.

Do you offer international shipping?

What payment options do I have?

Can I order by phone or e-mail?

Do I need an account to place an order?

I have not received an order confirmation or shipping notification or tracking number. What can I do?

Can I change or cancel my order?

Does LMT Tools offer trainee programs?

How do I know my direct contact person?

How to subscribe/unsubscribe to the LMT Tools Newsletter?

What kind of certificates does LMT Tools have?

What happens to my personal data? How does LMT Tools ensure its secure transfer?

I have a trouble with my tool in action, who can I contact?

I have not found the answer to my question, who can I contact?